Help

Ordering Images

Take a few minutes to register to create your account. Reply to the account activation e-mail that should arrive within a few minutes, then log-on.

Click the "+Cart" button beneath each selected image thumbnail, adding up to 100 images to the shopping cart.

Click the “Cart” button at the top right of the page. You may calculate license fees by entering use details for each image, or click the checkbox to submit the order without calculating fees.

Enter the requested project details. Click "Create order" at the bottom of the page.

If you have calculated image prices, you may pay for the order via PayPal and download image files from the order page without delay.

If you have submitted the order without calculating prices, Minden Pictures' staff will contact you via e-mail - weekdays 8:30AM to 5:00PM PT - to finalize licensing terms, fees, payment and image download.

All are welcome to call 831-661-5551 or e-mail info@mindenpictures.com with questions or for assistance.

License Approval

If you have submitted an order without calculating prices, Minden Pictures' staff will contact you via e-mail or telephone weekdays 8:30 AM to 5:00 PM California time to finalize licensing terms and fees. You will be instructed to return to the Minden Pictures web site to proceed with image delivery. Upon logging in, click 'Download orders' under the My Account tab at the top right of the page. Click to open the appropriate order number and view the message summarizing fees and other terms in the message screen. To approve and proceed to image delivery, click the 'ACCEPT' button. To cancel or modify the order or to send Minden Pictures staff a new message, click the 'respond' link.

Downloading Images

Upon paying via PayPal or acceptance of fees and terms on-site, your order will be enabled for delivery of high resolution files. Full resolution files may be downloaded through your account and smaller files may be zipped and e-mailed as attachments.

Payment

High resolution image files are made available to customers with credit accounts under the strict condition that no reproduction rights are granted until or unless payment is received in full. Upon delivery of image files, an invoice shall be issued for the specific usage rights negotiated and payment is due within 30 days. Payment may be made by check or wire transfer. Credit card and PayPal payment may be arranged with Minden Pictures staff

powered by infradox.com